Head, Technical Operations - Lagos, Nigeria - ipNX Nigeria Limited
Description
ABOUT THE COMPANY
ipNX is one of Nigeria's fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.
Our ability to identify, satisfy and exceed today's market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
As a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency).
We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions.
Vision
JOB SUMMARY
Bachelor's Degree in Computer Science, Information Technology, or related field (2.2/Upper Credit Minimum).Master's Degree or MBA preferred.ITIL and PMP certifications desirable.Strong leadership and interpersonal skills.Demonstrated operational excellence and problem-solving abilities.15+ years of experience in network and infrastructure operations.10+ years of experience in technical operations management.Experience in Agile project management and large-scale system architecture.Customer-focused, tech-savvy, results-driven mindset.
RESPONSIBILITIES
Lead the long-term technical strategy for the business division, overseeing network design, optimization, security, service delivery, and program management. Develop team capabilities.Key ResponsibilitiesManage 24x7 technical infrastructure operations and availability.Lead IT infrastructure services team, setting goals, prioritizing projects, and managing budgets.Define overall mission of the infrastructure services team.Provide operational support for network operations and technical assistance center.Develop and articulate IT strategies and vision to stakeholders.Collaborate with IT and business leaders to implement strategic plans for IT infrastructure.Design scalable, fault-tolerant network architecture for corporate clients.Manage technical operations, setting strategic direction and objectives.Lead technology infrastructure implementation and operation.Support internal technical operations and projects.Establish KPIs and metrics for technical operations.Maximize operational efficiency and drive cost reduction.Demonstrate leadership in team development and operational excellence.
REQUIRED SKILLS
Project management, System administration, Network management, Team leadership, Networking
REQUIRED EDUCATION
Bachelor's degree