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  • Verification Manager - Lagos - Pivotage Consulting

    Pivotage Consulting
    Pivotage Consulting Lagos

    1 month ago

    Pivotage Consulting background
    Description

    Job Title: Verification Manager

    The Verification Manager is responsible for overseeing and managing the entire verification process within the organization.

    Key Responsibilities:

    • Oversee daily verification operations, ensuring accuracy, efficiency, and compliance with company standards and regulatory requirements.
    • Implement, monitor, and continuously improve verification protocols with emphasis on innovative ways to enhance accuracy, speed, and efficiency.
    • Develop and improve verification processes to enhance accuracy, speed, and reliability.
    • Manage verification workflows, assign tasks to team members, and ensure timely completion of all verification requests.
    • Regularly review verification cases and reports for accuracy and compliance.
    • Lead, train, and mentor the verification team, fostering a high-performance work environment.
    • Conduct regular performance evaluations and provide constructive feedback to enhance team members' skills.
    • Ensure proper staffing and resource allocation to meet verification demands and deadlines.
    • Foster teamwork and collaboration within the department and with other business units.
    • Ensure all verification processes adhere to legal, regulatory, and internal policy requirements.
    • Stay updated on relevant laws, regulations, and industry standards, ensuring the company's verification processes remain compliant.
    • Identify and mitigate risks associated with verification processes, such as data breaches or inaccurate verifications.
    • Work with the compliance and legal teams to ensure any risks related to verification are addressed promptly.
    • Prepare and present detailed reports on verification activities, including performance metrics, risk assessments, and compliance audits.
    • Provide regular updates to senior management on verification outcomes, potential risks, and process enhancements.
    • Use data analysis to identify patterns, trends, and opportunities for process improvements within the verification function.
    • Track key performance indicators (KPIs) to measure the efficiency, accuracy, and timeliness of verification processes.

    Requirements:

    • Minimum BSc in human resources, Business Administration, or a related field, MSc will be an added advantage.
    • Human Resources certification will be an added advantage.
    • Minimum of 5 years in verification or Human Resources, with at least 2 years of experience managing a portal or similar systems.
    • Knowledge of compliance standards.
    • Strong leadership and team management skills.
    • Excellent communication, documentation, and reporting abilities.
    • Proficiency in MS Office suites.

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