Customer Service Representative - LAGOS SURULERE, Nigeria - EKESONS PARCEL SERVICES

EKESONS PARCEL SERVICES LAGOS SURULERE, Nigeria

5 days ago

Permanent contract

Customer Service Representative

Responsibilities:

Process customer requests, parcel registration/collections and keep updated customer records.

Provide accurate, valid and complete information to customers.

Resolve customer complaints via phone calls and emails.

Escalate all exceptions for resolution.

Manage and track inbound and outbound items on a daily basis.