Customer Relationship Officer - Lagos, Nigeria - Invent Alliance Limited

Description

ABOUT THE COMPANY

Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.

JOB SUMMARY

Requirements and Skills Educational qualification in any related field (BSc, HND, OND) Verbal and written communication skills Problem-solving skills Interpersonal skills Critical thinking Ability to listen and pay attention to details. Patience Good team player Importantly must reside around the Ajah axis for easy access to work.

RESPONSIBILITIES

Description Ovenfresh bakery sales department is currently recruiting to fill the role of a Customer relation Officer to attend to the following duties; Direct communication with customers Attend to customer complaints and concerns Relay customer's feedback Encourage customers to purchase products. Research competitors and potential customers Ensure excellent customer satisfaction.

REQUIRED SKILLS

Conflict and complaint resolution, Customer service, Customer support, CRM systems, Customer relations

REQUIRED EDUCATION

Bachelor's degree