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- Communicate tasks assigned by the company's Regulation Managers (RM) to the Data Entry Specialists (DES).
- Organize the working schedules of the DES.
- Liaise with all workflow participants and act as the point of contact to progress actions.
- Provide and maintain documentation.
- Implement, optimize, and automate workflows.
- Write requirements for other teams.
- Conduct individual coaching and group training sessions.
- Perform quality checks.
- Manage your team.
- Provide reports on the progress of list processing and results of individual DES.
- Train new DES team members on the workflows.
- Bachelor's or Master's degree in project management or a related field.
- At least 3 years of experience as a project coordinator/manager, preferably with both Data Entry Specialist (DES) and non-Data Entry Specialist (DES) teams.
- Experience in managing workflows and organizing team members in different time zones.
- Experience in working with multiple stakeholders.
- Experience in conducting sessions of coaching, mentoring, training in a remote form.
- Ability to lead and organize a team for maximum efficiency.
- Strong attention to detail.
- Experience in implementing changes and testing the results.
- Understanding of large language models.
- Knowledge of additional languages.
Data Processing - Lagos - PST

Description
Job Title: Team Lead Data Processing
Job Description
We are seeking a detail-oriented and innovative Team Lead Data Processing to join our data operations team. As a key member of our team, you will play a crucial part in developing new processes and workflows for all our current and future Data Entry Specialists.
Key Responsibilities:
Requirements
Must-Haves:
Nice-to-Haves:
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