Hotel Operations Manager - Abuja
Only for registered members Abuja, Nigeria
1 month ago
Job summary
The Hotel Operations Manager oversees day-to-day hotel operations, ensuring exceptional guest experiences, operational efficiency, and profitability.
Responsibilities
- Oversee daily hotel operations including front office, housekeeping, food & beverage, maintenance, and guest services.
- Ensure smooth coordination across all departments to maintain high standards of service.
- Monitor and enforce compliance with standard operating procedures (SOPs) and company policies.
- Maintain operational readiness through adequate staffing, resource allocation, and facility upkeep.
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8–10 years experience in hotel operations, with at least 3 years in a managerial role.
- Proven experience in managing upscale or boutique hotels is highly desirable.
- Strong financial management, leadership, and communication skills.
- Excellent problem-solving abilities and a passion for service excellence.
- Proficiency in hotel management software (e.g., Opera, Cloudbeds, or similar).
Job description
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