Customer Service Representative - Lagos
Only for registered members Lagos, Nigeria
4 weeks ago
Job summary
We are seeking proactive and articulate individuals to join our team as Customer Service Representatives (Outbound) for a 3-month project.
Responsibilities
- Make outbound calls to customers to conduct surveys as assigned.
- Accurately record and report responses in the designated system.
- Adhere to daily calling targets and project timelines.
- Maintain professionalism and confidentiality on all calls.
- Escalate any challenges or feedback from respondents as required.
Requirements
- Minimum of OND / HND / B.Sc. qualification.
- Excellent verbal communication and interpersonal skills.
- Previous experience in a call center, customer service, or telemarketing role is an added advantage.
- Fluency in Yoruba is a strong advantage.
- Strong attention to detail and accuracy in data entry.
- Must be available for immediate resumption (November 17, 2025).
- Proximity to Maryland, Lagos is a plus.
Job description
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