Operations Manager - Lagos, Nigeria - Bellpoint Energy Limited

    Bellpoint Energy Limited
    Bellpoint Energy Limited Lagos, Nigeria

    3 weeks ago

    Default job background
    Full time
    Description

    Responsibilities:

  • Oversee day-to-day operational activities for optimal
    performance.
  • Coordinate with internal teams and external
    stakeholders and track progress.
  • Ensure compliance with company policy for all departments.
  • Ensuring quality control
    and timely delivery of projects and other deliverables.
  • Perform regular project
    audits to identify
    and correct design
    discrepancies with the project and design team to ensure the timely delivery of projects.
  • Listen to Clients'
    feedback or complaints and interact effectively to increase
    patronage/Client satisfaction.
  • Feed future corporate
    policy trends back to management.
  • Develop a strong
    positive customer relationship and help drive brand advocacy.
  • Expedite the resolution of Clients' complaints to
    maximize satisfaction and provide customer support for company products and
    services.
  • Identifying areas for improvement and developing/implementing operational policies
    and procedures.


    Requirements:

  • Minimum academic qualification of a Bachelor's degree in any discipline
  • 4 years of working experience