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    • Customer service executive - ikeja - Pruvia Integrated Limited

    Pruvia Integrated Limited
    Pruvia Integrated Limited ikeja

    4 weeks ago

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    Description

    Customer Service Executive

    We are seeking a motivated and detail-oriented individual to join our dynamic team as a Customer Service Executive. This role is crucial in ensuring our customers receive top-notch service and support while engaging with our audience through various digital platforms.

    Key Responsibilities:

    • Respond promptly to customer inquiries via phone, email, and social media platforms.
    • Provide accurate information regarding products and services, and resolve customer issues efficiently.
    • Utilize graphic design skills for tasks such as creating marketing materials and social media graphics.
    • Assist in the development and execution of email marketing campaigns.
    • Engage with customers on social media platforms and respond to inquiries and comments.
    • Help create and schedule social media content, and assist in executing social media strategies.
    • Provide feedback to management on customer trends and concerns.

    Requirements:

    • A degree in any related field.
    • Proven experience in customer service or a related role.
    • Proficient in graphic design software and MS Suite (Excel, Word, PowerPoint), and familiar with email marketing tools.
    • Strong understanding of social media platforms and best practices.
    • Excellent communication and interpersonal skills.
    • Strong problem-solving abilities and attention to detail.
    • Ability to multitask and manage time effectively in a fast-paced environment.

    Benefits:

    • Competitive salary range: ₦70,000 – ₦100,000
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