Key Account Sales Manager - Lagos - Ascentech Services Ltd

    Ascentech Services Ltd
    Ascentech Services Ltd Lagos

    2 weeks ago

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    Description

    Key Account Manager

    We are seeking a skilled Key Account Manager to develop and maintain strong relationships with our major clients.

    Responsibilities:

    • Establish trust relationships with key clients to prevent them from turning to competitors.
    • Prioritize understanding customer needs and requirements to deliver tailored solutions.
    • Expand existing customer relationships by continuously proposing innovative solutions that meet their objectives.
    • E nsure timely delivery of the correct products and services to customers.
    • Serve as a liaison between key customers and internal teams to facilitate seamless communication.
    • Resolve customer issues, address complaints, and maintain trust through effective problem-solving.
    • Contribute to generating new sales opportunities that lead to long-term relationships.
    • Compile regular reports on progress and forecasts for internal and external stakeholders using key account metrics.

    Requirements and Skills:

    • Bachelor's degree in Business Administration, Sales, or a related field.
    • Proven experience as a Key Account Manager with at least 8 years of experience in sales and delivering solutions based on customer needs.
    • Excellent communication and interpersonal skills for building relationships with professionals across all organizational levels.
    • Strong organizational skills.
    • Aptitude for problem-solving and negotiation.
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