Relationship Manager - Lagos, Nigeria - SYOJ Consulting & Management Services

Description

Responsibilities

• Identify opportunities and promote the Bank's products.
• Acquire new customers and nurture business relationships with potential customers e.g. high net-worth individuals, corporate bodies etc..
• Manage relationships with key accounts owners and ensure growth in deposit and prompt loan repayment.
• Build long-term relationships with clients and customers.
• Prepare Credit Appraisal Memorandum CAM and manage credit risk within applicable limit.
• Attend related forums, seminars, business receptions, etc. to learn about the latest market developments, business opportunities and existing competitors.
• Create and enforce plans/strategies that will boost positive brand perception and ensure customer needs are met.
• Effectively initiate and complete accounting opening documentation for customers in accordance with the KYC guidelines.
• Perform other duties as assigned by the Business Development Manager

Qualifications

• A minimum of first degree or its equivalent in any discipline.
• A master's degree or Professional qualification/Certification will be an added compulsory.
• Post-graduation experience in marketing of Bank's Products and Services not mandatory
• Minimum of 5 years' experience in this role.

KeyPerformanceIndicators :

• Market share in geographical location.
• Growth in total deposit balance.
• Overall profitability of the Bank Revenue growth.
• Customer growth Number of new and repeat customers.
• Number improved existing and new products/services.
• Accuracy and completeness of reports.
• Number of non-performing Loan
• No of complaints from external and Internal customers
• Internal Control Exceptions/Audit Opinion

KeyResultAreas :

• Deposit mobilization - Quality of Mortgage loans booked
• Loan repayment - Sound credit judgement
• Number of HNI Accounts - Non-performing loans
• Number of new, active account and Number of repeat customers.