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Customer Success Representative
Found in: beBee S2 NG - 1 day ago
Moniepoint Inc. Formerly TeamApt Inc. Katsina, Nigeria Full timeThe Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn. The customer success representative is the first port of call for customers and should be ...
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Customer Success Representative
Found in: beBee S2 NG - 4 days ago
Moniepoint Incorporated Katsina, Nigeria Full timeABOUT THE COMPANY · Moniepoint is a global business payments and banking platform and recently became QED Investors' first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access ...
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Case Management Officer
Found in: beBee S2 NG - 1 day ago
FINDEF Katsina, Nigeria Full timePosition Summary: · Responsible for identification, documentation, and management of cases of violence and abuse against adolescent girls. She will ensure effective referral and follow-up of cases to appropriate services, supporting survivors in accessing legal, medical, and psyc ...
Relationship Manager - Katsina, Nigeria - First Bank of Nigeria Limited
Description
ABOUT THE COMPANY
First Bank of Nigeria Limited, is a Nigerian multinational bank and financial services company headquartered in Lagos Nigeria. It is the premier bank in West Africa with its impact woven into the fabric of society.
JOB SUMMARY
Educational Qualifications Minimum Education: First Degree or its equivalent in any discipline preferably business-related. Higher Degrees and relevant Professional Certificate will be an added advantage.Experience: Minimum experience – 3 years relevant banking (marketing and credit) experienceKnowledge: Good Knowledge of the business environment Credit/Risk Management Banking structure, policies, and procedures Customer Service Strategic Business PlanningSkill/Competencies: Negotiation skills Strong networking and relationship Management skills Reasoning and analytical skills Deal structuring skills Strong credit and marketing skills Excellent people management skills IT and Computer appreciation Communications skills (written and oral) Portfolio Management Credit Assessment and Structuring Marketing/ Sales Business/ Product Development Customer Relationship Management Budget Planning & Control Financial Analysis Business Operational Strategy.
RESPONSIBILITIES
Book quality assets and ensure effective portfolio monitoring for early detection of defaults. Work closely with the Business Manager in the execution of the team's functions and activities. Champion the drive for deposit mobilization and trade transaction Provide the best customer service available in the industry. Develop and maintain relationship with clients by providing professional and specialized financial solutions in all areas. Assist in Transaction Memos and provide relationship background and financial information support, as necessary. Provide support in the structuring of credits in line with business potentials. Manage and deepen relationships with existing and prospective customers. Win new accounts and resuscitate dormant relationships. Market the bank's products to meet customer needs. Initiate development of products required to meet customer needs.
REQUIRED SKILLS
Market research, intelligence, Reporting, Customer service, Business development, Customer relations
REQUIRED EDUCATION
Bachelor's degree
