Guest Experience Expert - Lagos, Nigeria - Marriott International

Description

ABOUT THE COMPANY

Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities

JOB SUMMARY

Candiddates ProfileEducation and Experience:High School Diploma or GED; 2 years' experience in the hospitality, or related professional area. 2 years' experience in related professional areaOR4-year degree from an accredited university or its equivalent in Accounting, Social Sciences, or Management, or related major; 2 years' experience in related professional area

RESPONSIBILITIES

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time;Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance;Reach overhead and below the knees, including bending, twisting, pulling, and stooping).Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

REQUIRED SKILLS

Office administration, management, Quality management, Security operations, Office reception, Call center management, Customer relations

REQUIRED EDUCATION

Bachelor's degree