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Lagos

    Specialist, Home Loans - Lagos, Nigeria - Stanbic IBTC

    Stanbic IBTC
    Default job background
    Full time
    Description

    Job Description

    • To handle and effectively engage all mortgage inquiries/queries directed to the Home Loans Unit.
    • To solution mortgage product options appropriately in line with identified customer needs.

    Qualifications

    • Minimum of First Degree in Social sciences or any related field
    • 3-4 years of experience in Customer Support and Risk Asset Growth delivery. Knowledge of the Home loan solution and basic processes.
    • Client oriented and have strong analytical skills.
    • Ability to handle confidential information.
    • Attention to detail. Reliability and honesty. Basic knowledge in Credit and Compliance matters.

    Additional Information

    Behavioral Competencies

    • Generating Ideas
    • Embracing Change
    • Team Working.
    • Providing Insights
    • Interpreting Data

    Technical Competencies

    • Product Knowledge
    • Customer Understanding
    • Continuous Process Development.