Operations Manager - Lagos

Job summary

We are seeking an experienced and dynamic Operations Manager to oversee and optimize end-to-end operations for a leading luxury bedding and mattress brand.

Responsibilities

• Oversee daily operations across production, procurement, logistics, and warehousing.
• Ensure products meet the brand's high standards of quality, consistency, and craftsmanship.
• Develop and implement operational strategies to improve efficiency, reduce costs, and optimize resource allocation.
• Collaborate with cross-functional teams including Sales, Marketing, and Customer Service to align operational goals with business objectives.
• Monitor key performance indicators (KPIs) and generate performance reports for management.
• Lead, train, and mentor operations staff to build a culture of excellence and accountability.
• Manage vendor relationships and negotiate contracts to ensure timely and cost-effective sourcing.
• Drive continuous improvement initiatives in production processes and workflow management.
• Ensure compliance with all safety, environmental, and regulatory standards.

Qualifications & Skills

• Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field (Master's preferred).
• Minimum of 5 years of experience in operations management, preferably in the luxury goods, bedding, or home furnishings industry.
• Proven track record in production planning, logistics, and inventory control.
• Strong leadership, communication, and analytical skills.
• Proficiency in ERP systems and operations management software.
• Ability to thrive in a fast-paced, quality-driven environment.
• A keen eye for detail, commitment to excellence, and passion for luxury craftsmanship.

Job description