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  • Lead Logistics Manager - Lekki, Lagos State - FoodCourt (YC S22)

    FoodCourt (YC S22)
    FoodCourt (YC S22) Lekki, Lagos State

    2 months ago

    Description

    Company Description

    At FoodCourt, we're on a mission to make exceptional meals accessible to everyone, everywhere. Backed by Y Combinator, we've built a dynamic platform that combines innovative virtual kitchens, tech-driven solutions, and world-class operations. Our customer-first approach ensures every meal is crafted to perfection as we expand globally with a focus on hyper-localization and sustainability. Join us to experience how we're transforming the future of food, one meal at a time.

    Role Description


    Oversee daily rider operations, route planning, and dispatch across multiple delivery zones.

    ● Ensure every delivery is fast, accurate, and customer-obsessed.

    ● Recruit, train, and mentor riders to uphold Foodcourt's culture, safety, and service standards.

    ● Design and execute rider KPIs, shift systems, and incentive programs to boost efficiency.

    ● Collaborate with Kitchen, Customer Service, and Tech teams to enhance order flow and reduce delay time.

    ● Track and report daily performance metrics — fulfillment rate, speed, cost, and CSAT.

    ● Identify process gaps and pioneer smart, scalable solutions to optimize delivery speed and cost.

    Qualifications

    B.Sc. in Logistics, Supply Chain Management, Business, or related field.

    ● 3–5 years of proven experience managing riders or last-mile delivery operations in foodtech, QSR, or e-commerce.

    ● Strong leadership, communication, and problem-solving abilities.

    ● Proficiency in logistics tools, tracking dashboards, or route optimization systems.

    ● A hands-on, analytical leader who thrives in fast-growth, high-pressure environments.


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