victoria nwandu

Detail oriented administrator and diplomat, with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven expertise to promote organization and availability through effective schedule development. Excellent customer service and management skills. 

In my previous role at UNESCO Institute of African Culture and International Understanding, I have experience in management and I have a reputation of always maintaining a good working relationship with everyone from clients to management. Multi-tasking is a major skill needed for this position, which is something that comes naturally for me. I also have the ability to make wise and beneficial decisions on the spot and I always exercise a strong work ethic whenever sensitive materials are involved.  
During the period that I have worked for Lightup Autocare, I have been promoted from assistant  Administrative officer to Administrative Manager,  I have also received two commendations for increasing the speed of which customer service calls are resolved by 5% overall, and for achieving the highest rate of support agent retention in the company. I am proud of what I have been able to accomplish working with the wonderful team I have over the past several years, but also look forward to exploring future challenges with your company. Prior to my work at Lightup Autocare, I held several positions that required communication, digital and tech skills. These were largely in the administrative industry where I worked as an intern. It was in these positions that I learned the power of creating amazing experiences

My outstanding interpersonal and communications skills along with my positive attitude are major assets that have helped me surpass expectations in this profession, In addition experience in maintaining administrative service, customer management as well as maintaining a safe and secure workplace environment while encouraging and developing individual growth opportunities with staff members 
I have experience in establishing and maintaining policies and procedures in the workplace, as well as work schedules. My ability to get along well with others, to make necessary adjustments to meet deadlines, and effectively coordinate in fast-paced environments have all contributed to my growth in this field and my employers placing a significant degree of trust in me. 
Upon reading the job description you have posted, I am certain I would be a perfect fit for the position at hand. I am extremely computer efficient and make an excellent Graduate Trainee assistant/office administrator/support for all who are in need of it in the office when necessary. I possess very good listening skills, am not afraid to ask questions, and am extremely straightforward, acting as a key problem solver when issues may arise. I am very skilled in math, possess excellent reasoning skills, and give 100% attention to detail.  I have extensive experience in the role of management field as detailed in my resume. 

Bachelor degree in Arts - History and International Studies. 

Second class Upper 2.1