Victor Uko

Victor Uko is a reliable and resourceful advanced operations management professional with over 11 years of experience in managing operations, building high-performing teams, and helping organizations achieve their set goals. His core expertise is in office administration, operations management, and general management. A forward-thinking individual, he has a track record of combining professionalism, ingenuity, superior business acumen and first-rate analytical, problem-solving, and leadership skills to help companies maximize efficiency, increase revenue generation and achieve sustainable growth. Being an MBA graduate of Nexford University, America’s next-generation university, his education and wealth of experience across a broad range of functions and varied industry segments have helped him develop skills that would be of benefit to your organization. A proactive and hardworking individual, he is well experienced in setting up operations at startup or new locations. Do contact him if you are looking to fill an open operations management role.

Operations Manager

Whitecrystal International Services Limited, Port Harcourt, Rivers State, Nigeria

Jul 2019 - Present

Whitecrystal International Services Limited is an international education consulting and travel company that provides study abroad, visa assistance, flight booking, hotel reservation, tour packages, travel insurance, and immigration consultancy services to international students and travelers.

Achievements:
• Been heading the operations of the company from its establishment in July 2019.
• Sourced for and developed B2B partnerships with other organizations for some of the company's services.
• Recruited and trained new education counsellors and marketers for the company.
• Optimized the company's marketing strategy to yield better sales results.
• Increased sales volume through direct sales efforts such as visiting schools to make presentations, distributing flyers, email marketing, social media marketing, phone calls, and cold calling.
• Built a client base for the company from scratch and established many as repeat customers.
• Joined industry organizations and participated in industry conferences to network and market the company's services.
• Managed resources to ensure spending was always within budgetary guidelines while upholding the highest standards of service quality.
• Have achieved a 100% visa success rate so far.

Master of Business (MBA), Specialization in Advanced Artificial Intelligence and the Future of Automation

Nexford University, Washington DC, USA

February 2021 - April 2022

CGPA: 3.88/4.00