VICTOR IBEKAEME

MAY 2023- CURRENT

HEAD, INFORMATION TECHNOLOGY                                    HEALTHSPRING HMO LIMITED

• Led a team of 5 professionals, overseeing departmental operations, project delivery, and cross-functional collaboration.
• Spearheaded the design, development, and successful implementation of Claims processing using Microsoft Power Apps, resulting in 30% decrease in processing time
• Developed and executed strategic plans to enhance operational efficiency, streamline workflows, and improve customer experiences.
• Collaborated with IT teams to integrate Power Apps solutions with existing systems, enhancing data accuracy and accessibility.
• Mentored and coached team members, fostering a culture of continuous learning and professional growth.

NOVEMBER 2021 – APRIL 2023

HEAD, INFORMATION TECHNOLOGY             ALLEANZA HEALTH MANAGEMENT LIMITED

•          Developed Power Bi proficiency by supporting the design and development of various operational metrics dashboards to help deliver insights for the business.

•          Designed a mini-ERP solution for the use by each department using PowerApps and automated every departmental process.

•          Implemented IT network projects: Installed, configured and maintained network services, hardware systems, and peripheral equipment/devices.

•          Facilitated the automation of daily management reporting by engaging process owners, data lake architects, and developers across the business.

•          Gained a good understanding of lean concepts and tools required to drive continuous improvement within the organization.

•          Successfully managed the rollout of a Hospital / Claims management solutions yielding significant cost and productivity savings across all regional offices

•          Successfully installed, setup and Configured Microsoft server 2019 on a dedicated server (including the setup of Active directory, Domain and configuration of services).

Key Achievements:

1. Developed a Power Apps-based claims processing system that reduced processing time by 30%.
2. Implemented a dynamic Power Apps dashboard for real-time monitoring, resulting in improved decision-making.

JUNE 2020 – MAY 2021

SYSTEM ADMINISTRATOR                                                                     RICHAVIS PHARMACEUTICAL LIMITED

•            Developed executive management analyses and dashboards equipped with drill-down functionality to provide a 360-degree view of performance across different business units, using PowerApps and Power- Bi.

•            Carried out extensive configuration and customization of Sage Accounting software (including the creation of custom reports, forms, workflows, dashboards, and data migration) to achieve greater efficiency in operations.

•            Implemented IT network projects: Installed, configured and maintained network services, hardware systems, and peripheral equipment/devices.

•            Boosted productivity by introducing a couple of software programs to simplify specific tasks in the firm.

B.Sc. Electronic and Computer Engineering

LAGOS STATE UNIVERSITY

DECEMBER 2018