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Lagos
Victor Alle

Victor Alle

Get a goal and act on it

Customer Service / Support

Lagos, Lagos

Social

Services offered

A young active smart professional with proven track record of achievement and sucess

Customer service representative
Financial analyst
Approximate rate: USD$ 15 per hour

Experience

* I analyze and assess the financial statements and credit history of existing and potential clients

° Handled complaints expertly, provides appropriate solutions within agreed turn around time, follow up to ensure resolution via channels

 ° Laised with retail operations, customer relations, corporate application,sales and marketing and digital communication units to drive customer education, acquisition and retention initiativs.

° provide periodic weekly reports to the Head of department highlighting major engagement issues on all available platforms and strategy for turnaroun.

° maintained data and information records that are sufficient for future reference and meets the bank legal and regulatory requirements.

° Handles the bank and clients records and information with appropriate and complete confidentiality 

Education

Bachelor of science degree in pure and applied Chemistry…

Associate member chartered institute of loan and Risk management of Nigeria

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