Vera Chukwuonye

• Responsible for reconciliation with payment platform cooperative institutions, and timely handling of abnormal fund settlement issues 
• Timely deal with the pending orders for Nibss and other channel settlement every day
• Ensure daily reconciliation of all transactions and provide daily/weekly reconciliation and settlement report.
• Manage internal and external controls for payment processes, escalate and resolve payment issues while working with Product and Business team
• Working with Customer Service Team and processing the funding related customer feedback and complaints related
• Liaising with channels to ensure that our position is well settled based on the daily transaction carried out through each channel. 
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.

Experienced financial specialist with excellent analytical skills and results driven attitude. Excellent communication and work ethic skills has a clear, logical mind with a practical approach to problem-solving and a drive to see things through to completion. Expert in financial dispute resolution,  settlement, and reconciliation with a track record of achieving exceptional results. Possesses quality leadership skills, an unbending moral code, the ability to think analytically, and communicate effectively, and an ardent quest for knowledge acquisition. Willing to pursue a challenging and accountable career in a dynamic productive organization; where individual skills and knowledge can be harnessed to achieve the corporate organizational goals and objectives.

i am a graduate of Abia state university , studied geography and planning