beBee background
Professionals
>
Lagos
Uzoma Emmanuel

Uzoma Emmanuel

Technical Support Engineer

Technology / Internet

Lagos, Lagos

Social

Services offered

Microsoft Technical Support Engineer, I provide comprehensive technical assistance for Microsoft products, specializing in Windows operating systems, Office applications, and related software. My expertise includes troubleshooting customer problems through various channels such as phone, email, and chat. I possess advanced skills in diagnosing and resolving complex hardware and software issues, as well as installing, configuring, and maintaining computer systems and networks. I actively monitor system performance to identify and troubleshoot potential problems. Additionally, I collaborate with cross-functional teams and fellow engineers to efficiently resolve customer cases. My proficiency extends to using remote desktop connections, email, and chat applications to deliver immediate support. applications, USSD transactions, and internet banking.
 

Technical support engineer
Troubleshooting
Approximate rate: ₦ 10,000 per hour

Experience

A highly skilled and experienced technical support engineer with over 4 years of expertise in supporting hardware and software systems. Proficient in Windows and Mac operating systems, with extensive troubleshooting knowledge in OneDrive, SharePoint, and Office 365 applications. Experienced in account management, Office 365 services, Azure cloud services, and Artificial Intelligence technologies. I am seeking a challenging position in a dynamic organization where I can leverage my technical expertise and strong customer service skills to enhance user experience, contribute to organizational growth, and deliver innovative solutions

Education

I hold a degree in Civil Engineering with a focus on hydraulic structures, highway construction, and bridge design. My studies emphasized safety management, project management, and the use of design tools like ArchiCAD, AutoCAD, Orion, and MATLAB. I also gained practical experience in construction planning and contract management through various academic projects.

Professionals in the same Technology / Internet sector as Uzoma Emmanuel

Professionals from different sectors near Lagos, Lagos

Other users who are called Uzoma

Jobs near Lagos, Lagos

  • Technical Engineering Coordinator

    1 month ago

    Rentokil Initial Lagos

    The Technical Engineering Coordinator delivers effective technical training sessions to clients. · The TEC assists in providing technical support, provides daily reports to clients and inputs recommendations for quick tracing and improving service standards. · This role is respon ...

  • Technical sales engineer renewable energy

    2 weeks ago

    Revocube Technologies Ikeja

    We are looking for a Technical Sales Engineer with hands-on experience in renewable energy systems to join immediately and combine technical expertise with sales and client-facing responsibilities to promote and sell renewable energy solutions to commercial clients. · ...

  • Digital Banking Support Engineer

    4 weeks ago

    Interswitch Group Lagos

    This job involves providing technical support and services to clients onboarded on Systegra SaaS platforms.Ensuring high-quality services that exceed customer's expectations. This involves understanding client needs, providing proactive support, and resolving issues efficiently t ...

See jobs in Lagos, Lagos