Toheeb Oladeji
Accounting / Finance
About Toheeb Oladeji:
I work as Customer Service Officer with over 6year experience on the role sloving customer issue is my main priority at all time.
Experience
Throughout my career, I've consistently demonstrated an ability to boost customer satisfaction rates and improve overall customer experiences. In my previous role as a Customer Service Representative at Ecobank Nigeria, I was able to increase our customer satisfaction rate by 20% within the first six months by implementing a new follow-up process and providing personalized support. I also introduced a customer feedback system that allowed us to address issues more effectively, leading to a 15% reduction in customer complaints.
In addition to my hands-on experience, I've had the opportunity to lead a team of customer service representatives, honing.
Education
Bsc in Business Administration
HND in Office Technology and Management
ND in Office Technology and Management
Professionals in the same Accounting / Finance sector as Toheeb Oladeji
Professionals from different sectors near Iju, Lagos
EMELDA EJIDIKE CHISIMDIRI
Special needs tutor/therapist (audiologist)
Education / Training
Other users who are called Toheeb
Jobs near Iju, Lagos
-
+The customer service representative will attend to customers' needs and process online orders. · ++Receive and process online orders · Liaise with and manage courier companies · ...
Lekki1 month ago
-
Customer service representatives are responsible for providing support to customers by answering inquiries, · resolving issues and ensuring a positive experience with the company's products or services. · ...
Lagos1 month ago
-
We seek a customer-focused personnel to manage customer interactions and resolve inquiries efficiently. · Serve as the first point of contact for customers via phone, email, chat, and in person where required · Respond to customer inquiries, complaints, and requests promptly and ...
Lagos1 month ago