SIMEON SOYEWO

I am an ambitious and enthusiastic individual who relishes the opportunity of working within a demanding work environment. I am looking for a position in a reputable organization where I can utilize my skills, put my learning into practice and contribute my quota towards achieving the overall objectives of the organization. I’d like to work in a healthy environment that appreciate my skills and offer avenue for growth.

i am an experienced Telemarketer with a demonstrated history of working in the different fields. Skilled in Microsoft Suites, Data Analytics, Teaching, and Functionality. Strong research professional with high level of experience as a Customer Care Service Representative, AND responsible for the overall daily operations of an office environment that includes staffs management, development and customer services. Proficient at following communication scripts to properly handle various needs in a poised and professional manner.

JIAYOU OUTSOURCING NG LIMITED (CUSTOMER SERVICE, Team lead )

Ikeja, Lagos, Nigeria.

March 2023- Till date

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training to team members to maximize their potential.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.

SUPERDEAL NG LIMITED (TELEMARKETING)

Ikeja, Lagos, Nigeria.

August 2022- March 2023

• Cold call people using a given phone directory to sell products
• Responding to customers queries
• Ask pertinent questions to understand the customer’s requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer’s personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company’s reputation
• Maintaining customer payment records

Advising customers on their payment options and suggesting methods of payment

National Youth Service Corps. Knowledge Base International School. (Assistant Administrator)

Moniya, Ibadan, Nigeria

26/07/2021 – 26/07/2022

Bachelor in Technology (Btech) Science Laboratory Technology. (Biochemistry Option) Ladoke Akintola University of Technology Ogbomoso, Oyo, Nigeria

 2015 – 2021

Information Communication Technology Training (ICT) Ladoke Akintola University Of Technology, Ogbomoso  2013 – 2014

Senior Secondary School Certificate (SSCE), Prospect Private College. Akute, Ogun State, Nigeria

2007 – 2013

Primary School Leaving Certificate, United Primary School Matogbun, Ogun State, Nigeria

1995 – 2005