Samuel Okorie

As a dynamic Public Administration graduate with a passion for people-centric roles, I've cultivated a diverse skill set that spans administrative support, customer service, and human resources. My journey has been fueled by a commitment to proactive problem-solving, efficient organizational practices, and exceptional communication. Whether it's managing intricate schedules, resolving customer inquiries with a smile, or supporting HR initiatives, I thrive in roles that require a blend of strategic thinking and interpersonal finesse.

My strengths includes but not limited to:

🔶Administrative skills: Through my coursework, I have developed strong organizational and time management skills. I excel in managing schedules, preparing detailed reports, and ensuring smooth operations within an office environment. My ability to maintain organized filing systems, both physical and digital, ensures efficient document retrieval and management.

🔶Customer service proficiency: My education has provided me with a deep understanding of customer relationship management (CRM) and effective communication. I am adept at handling inquiries, providing accurate information, and resolving issues to enhance customer satisfaction. I have honed my ability to empathize with customers, address their needs promptly, and maintain positive relationships.

🔶Human resources insight: My educational studies included significant exposure to human resources concepts such as recruitment, onboarding, and employee engagement. I understand the importance of fostering a supportive and inclusive workplace culture. I am eager to contribute to HR initiatives that drive employee satisfaction and organizational success.

🔶Empathetic communication: Ability to connect with people, understand their perspectives, and address individual needs and concerns

🔶Proactive innovation: I approach every task with a solutions-oriented mindset. Whether it's streamlining administrative processes or suggesting improvements in customer service, I am always looking for ways to enhance efficiency and effectiveness

🔶Adaptable learning: committed to continuous learning, staying updated on industry trends, and bringing fresh insights and innovative ideas roles.

I'm excited to leverage my skills and proactive mindset in roles like Administrative Assistant, Customer Service Representative, and Human Resources. Let's connect and explore how I can contribute to your organization's success!

CLASS TUTOR--Aug 2023-Jun 2024

GOVERNMENT SECONDARY SCHOOL UTAN, JOS NORTH

• Trusted to serve as Form Master for Senior Secondary School, Class 2.
• Coordinated and had supervisory duties of all school activities for certain days with a detailed report afterward.
• Trusted to recommend qualified students for school prefect-ship.
• Reported to management and assisted with necessary delegation.

ADHOC PRESIDING OFFICER--Jan 2024-Feb 2024

INDEPENDENT NATIONAL ELECTORAL COMMISSION

• Coordinated over 200 electorates
• Trusted with safety of different electoral materials
• Had oversight function over assigned Assistant Presiding Officers

B.Sc Public Administration

University of Nigeria, Nsukka.