Ronke Yusuf

• Strong analytical and problem-solving skills to identify defects and suggest improvements.
• Familiarity with test management tools and defect tracking systems.
• Comprehensive knowledge of software testing methodologies, techniques, and tools.
• Proficient in creating test plans, test cases. 

Qa tester 

Piska digital technology 

• Conducted comprehensive testing of software applications, identifying and reporting defects to the development team. 
• Assisted in testing software releases, verifying functionality and usability of new features.
• Conducted regression testing to ensure stability of existing functionalities after system updates.

Customer care officer 

Polaris bank 

• Provided excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Managed customer accounts, including order processing, billing, and handling customer complaints.
• Maintained a high level of product knowledge to assist customers effectively.
• Collaborated with internal teams to escalate and resolve complex customer issues.

Higher national diploma in business administration