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Ronke Yusuf

Ronke Yusuf

Qa tester

Administrative

Lagos, Lagos

Social

About Ronke Yusuf:

  • Strong analytical and problem-solving skills to identify defects and suggest improvements.
  • Familiarity with test management tools and defect tracking systems.
  • Comprehensive knowledge of software testing methodologies, techniques, and tools.
  • Proficient in creating test plans, test cases. 

Experience

Qa tester 

Piska digital technology 

  • Conducted comprehensive testing of software applications, identifying and reporting defects to the development team. 
  • Assisted in testing software releases, verifying functionality and usability of new features.
  • Conducted regression testing to ensure stability of existing functionalities after system updates.

Customer care officer 

Polaris bank 

  • Provided excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Managed customer accounts, including order processing, billing, and handling customer complaints.
  • Maintained a high level of product knowledge to assist customers effectively.
  • Collaborated with internal teams to escalate and resolve complex customer issues.

Education

Higher national diploma in business administration 

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