RITAMARY NDUKA

HR MANAGER /HR GENERALIST/ PAYROLL SPECIALIST

Expert in Design and Implementation of HR Strategy, Development & Drafting of Human Resources Documents, Policies & Structures, Career Management and Succession Planning, Administration of Employee Benefit Plan, Design and implementation of the Competency framework in alignment with the business strategy, Developing of Customized Talent Management Solutions, Organizational Development and Restructuring.

Zotmann International Limited: Jan 2022-Till Date

Job Title: HR Generalist

Responsibilities: Develop strategies, action plans, policies, and procedures to guide the development of human resource management, risk management, occupational health and safety, organizational culture, and records management. Provide strategic advice to the Senior Management Team regarding organizational culture, values, and workforce planning. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and enterprise agreements and represent the company as required. Coordinate talent acquisition and recruitment processes, corporate training, and exit processes. Coordinate employee development plans and performance management. Designing and managing Compensation and Benefits Packages (Payroll Management, Pay Structure & Payroll Template Development, Salary Negotiation, Leave Allowance, Loans, Promotion, Transfer Allowance, Welfare, Bonus, Incentive, Car Running Reimbursement etc.). Organize routine employee performance review processes. Support the development and implementation of HR initiatives and systems. Manage the framework for measuring organizational performance and actively liaise with other Managers and applicable staff to achieve positive outcomes. Ensure the company’s Annual report complies with the requirements relating to organizational performance, Best Value, and other areas relevant. Assist the MD to develop and review corporate strategies in related areas. Ensure that the timely adoption and adherence to company strategies and report regularly to the MD on progress. Define disciplinary policy and committee team and effectively implement. Conduct survey and research across various departments to identify workforce issues and inefficiencies. Recommend solutions and provide advice to the Management team on HR policies, procedures, and tools.

Develop employee document management system. Draft and review Job Descriptions, Policies, Agreements, and MOUs to ensure that they are aligned with the Company’s Employee Manual/Strategy and governmental laws. Evaluate staff performance and identify developmental needs in terms of training and capacity building. 

Frutta Juice and Services Limited: F e b 2021-Oct 2021. Job Title:Human Resources Operations Analyst

Responsibilities: Handle all employee welfare matters in the company. Helps employees with HMO registration, reimbursements and benefits administration. Manages payroll schedule,deductions of staff monthly loan repayment before sending to finance for disbursement. Computesstaff exit entitlements for final review by the HR manager.Completes, checks, and processes HR-related forms and documents in accordance with established guidelines so that HR-related matters are administered quickly and accurately. Forms may includeapplications for vacation or leave of absence, loan applications, and salary advance forms. Responds to enquiriesand assists employeesand managers to complete HR-relatedforms to ensure that the information providedis accurate and complete. Follow-upwith employees, managers,or external agencies (e.g., government departments, insurance providers) to verify that the information provided is accurate andcomplete. Maintains employeerecords manually or in a human resourcesinformation system (HRIS) so that information is accurate. Data managed may include personalinformation; job history; insurance documentation; leave accrual records; and details of illness,absences, transfers, and salary progression. Coordinates and guaranteethat processes as well as HR programmes are being correctlycarried out. Conductsthe payroll process based on the inputs from the using the payroll Information System: produce payroll documents, and ensures payments of all the componentsof salary. Manage the Casual workers employment and orientation. Process all payroll queries. Produce standard payroll reports. Ensures vacation and working time administration through the dedicated system. Answers directly payroll questions and requests from employees, Line Managers and HR. Assist in recruitment drive and documentation new staff credentials, documentations, and filing. Reviews and sends pension advises to the Pension Administrators upon receipt of payment advised from finance. Preparation of all staff employment, promotion, and redeployment letters. Managesall Internal Communications.

Fareast Mercantile Limited / New Home Products Limited: 2018 - F e b 2021 Job Title: Human Resources Manager

Responsibilities: Talent Acquisition and on boarding (Manpower Budgeting, Gap Identification, Posting, Sourcing, Shortlisting, Recruiting, and on boarding);Performance Management (Developing Job Description, Key Performance Indicator Development, Performance Evaluation, Performance Improve Plan and Exit Due to Performance Issue, Employee Feedback Management);Employee Relations- Address Employees’ Queries (e.g. on Compensation and Labour Regulations);Employee Health and Wellness – HMO Management, Medical Insurance; Employee Probation & Confirmation of Appointment Management; In-charge of Internal Transfers, Queries, Warning, Communication of Internal Memo, and Exit Formalities; Training and Development Team (Identify Training Need, DevelopTraining Calendar while ensuring thatTrainer Details are updated in the Calendar, External Trainer Proposal Review & Negotiation);Creating and Monitoring Internal HR Systems and Databases of Expatriates, Regular, Outsourced & Contract Personnel; Leave Management; Expatriate Management (Induction, on boarding, Confirmation, Transfer, Leave Management, &Exit Formalities); Act as Consultant to Managers and Staff Regarding HR Policies, Programs and Procedures; Payroll Management for all employees which comprises of Expatriates, Local and Outsourced employees (Collation of Attendance of all employees), Ensuring Statutory &other HR Deduction Compliance, Ensuring that False Employees & Ghost Workersare not Paid); Designing and managing Compensation and Benefits Packages (Payroll Management, Pay Structure & Payroll Template Development, Salary Negotiation, Leave Allowance, Loans, Promotion, Transfer Allowance, Welfare, Bonus, Incentive, Car Running Reimbursement etc.)

Fareast MercantileLimited: 2017-2019.

Job Title: Human ResourcesExecutive (Operations)

Responsibilities: Support all internal and external HR related inquiries or requests, Maintain digital and electronic records of employees, Serve as point of contact with benefit vendors and administrators, Maintaincalendars of HR management team, Oversee the completion of compensation and benefit documentation, Complete termination paperworkand exit interviews, Handle payroll of over 1,000 personnel,computing wages, bonus, allowances, claims, recording and calculating deductions on payroll, processing in lieu payments,Generate payroll reports,Resolve issues relatingto payroll, Handleall employees issues.