About Richard Ewubare:
Focused Technical Support Engineer with seven years of experience in helping users utilize and troubleshoot software and systems. Demonstrated record of facilitating workflow through quality prioritization, escalation and tracking techniques. Offering exceptional technical diagnosis, communication and file tracking skills.
Experience
IT Technical Support at 9jaschooldesk
• Application Primary Technical support and first point of contact for customers
• Provide Technical training for both staff and student
• Delivering advanced technical troubleshooting and problem-solving solutions for individual customers onsite or remotely.
• Support the roll out of new applications
Education
Advance Diploma (in-view)
Information Technology
NIIT
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