Remi Toyin-Onalaja

 
PERSONAL STATEMENTS

I am a dedicated customer/patient care executive who is passionate about the wellbeing of people around. Hence, my volunteer as a medical care assistant in my clinic. I have been assisting with basic health screening and care on a day-to-day basis as well as my core customer care role in my current employment which has made caring for people especially the vulnerable ones a passion.

I am a dynamic, result driven and customer/patient orienteyd professional with over 15 years of experience in customer/patient service in the health sector. I am also a committed and compassionate volunteer medical care assistant with years of experience working with outpatients both children and adults as well as the elderly. I am well-versed in the delivery of exceptional customer service and patient care while maintaining the highest level of confidentiality. Extremely organized team player with exceptional ability to multi-task, work in a team and independently, build positive rapport, inspire trust and guide team members toward achievement of organizational goals and optimized patient care.

As I grew working in a healthcare sector, I have undertaken courses to help enhance my profesionalism in the care sector. Some of which are: The Care Certifcate, Diploma in caregiving, Depression, Safeguarding vulnerable adult and still counting.


Personally, I have cared for my aged mother who was dignosed of breast care about 5years ago. My experience as a healthcare worker made a lot of difference in her care and has since  been cancer-free.

I also assisted in the care of my late medical director who was diagnosed of a degenerative disease ALS for about 2 years before her passing. 


 
I am a seeking an opportunity to leverage my experiences in a challenging healthcare environment, improving career skills and maximizing organization’s potential by bringing inventive and innovative ideas in achieving and exceeding set goals.

 
Kindly find attached my resume.


Looking forward to hearing from you and be part of a team of compassionate and person-centered carers.
Warm Regards,

Remi Toyin-Onalaja

 

 

PROFESSIONAL SUMMARY: A dynamic, result driven and customer/patient oriented professional with over 15 years of experience in customer/patient service in the health sector. Committed and compassionate medical care assistant/volunteer  with years of experiences working with outpatients both children and adults as well as the elderly. Well-versed in the delivery of exceptional customer service and patient care while maintaining the highest level of confidentiality. Extremely organized team player with exceptional ability to multi-task, work in a team and independently, build positive rapport, inspire trust and guide team members toward achievement of organizational goals and optimized patient care.

Oluremi is seeking an opportunity to leverage her experiences in a challenging healthcare environment, improving career skills and maximizing organization’s potential by bringing inventive and innovative ideas in achieving and exceeding set goals.

PROFESSIONAL HIGHLIGHTS

•        15+ years of hands on experience in Customer/Patient Service, medical care volunteer/assistant and coordination of the organization's administration/frontdesk workflows in a health sector

•        Develops strong customer service relationships thereby making the clinic a force to reckon with in the health industry in Lagos, Nigeria.

•        Excellent medical reporting and documentation of cases

•        Accurate measurements of vital signs/Anthropometric

•        Dispensing and explanation of medication to patients.

•        Effective Communication skills (verbal and written).

•        Knowledgeable in medical terminologies and jargons

•        Computer Proficiency: Microsoft office suite (Excel, Word, Outlook, Power Point)

•        Good accuracy and attention to detail with the capacity to detect errors.

•        Excellent time-management skills with the ability to prioritize multiple tasks and responsibilities while meeting deadlines.

•        Maintains a high level of discretion when dealing with confidential information.

•        Efficient and resourceful Team Building and Management.

Ability to multitask and deliver within scheduled time and/or under pressur

EDUCATION & PROFFESSIONAL TRAINING

Leadership and Management in Health University Of Washington  USA                        June 2019         

 (Professional Development (online))                                                                                                                       

Higher National Diploma (HND) Marketing              Ogun State Polytechnic Abeokuta                        1999      (Upper Credit)                                                         Ogun State Nigeria

National Diploma (ND)  Marketing                           Ogun  State Polytechnic Abeokuta                        1995

(Lower Credit)                                                        Ogun State Nigeria.

Courses & Training:

•        Certificate of completion (2016): Intergovernment Panel Physicians Training Summit (Prague: Czech Republic  

•        The Care Certificate (Magdalene Professional Caregivers)

•        Safegaurding Vulnerable Adults (Alison.com)

•        Diploma in Caregiving- Revised 2017 (Alison.com)

•        Depression (Social Tv)

•        Ielts UKVI Band 7

•        Basic Life Support Training  (American Heart Association HeartSavers)

•        Member, International Panel Physicians Association

•        Advanced Certificate in Business Communication skills

•        Certificate in Supervisory skills

•        Certificate in Effective communications