Ralpheal Nduka

Highly skilled and results-driven Quality Assurance Tester with over 4 years of experience in ensuring the delivery of superior software products. Passionate about leveraging my expertise to drive continuous improvement, enhance customer satisfaction, and exceed quality standards. Adept at implementing innovative testing methodologies and strategies to identify defects, streamline processes, and optimize software performance. Proven ability to collaborate effectively with cross-functional teams to deliver high-quality solutions within tight deadlines. Ready to bring my dedication and expertise to a top company dedicated to pushing the boundaries of quality assurance and software development.

Quality Assurance Engineer 

June 2022 – Present

Survey54

• Conduct thorough review and analysis of system specifications to ensure comprehensive understanding of project requirements.
• Develop and execute 8-10 test cases daily on Surveys and Tracker dashboards, meticulously identifying potential issues and ensuring optimal functionality.
• Perform manual testing on both Mobile and Web platforms, meticulously executing test cases and meticulously analyzing results to ensure product quality.
• Demonstrate proficiency in writing and executing automation test scripts using Cypress on web applications, ensuring efficient and reliable testing processes and analyzing outcomes.
• Proficiently test APIs using Postman, verifying their functionality and ensuring seamless integration.
• Report bugs and errors to development teams using Jira, enabling swift resolution and enhancing overall product quality.
• Conduct rigorous regression tests on both Web and Mobile platforms, ensuring the stability and performance of the software throughout its lifecycle.

Product and Data Quality Assurance Engineer 

May 2019 – June 2022

IQVIA

•  Analyzed applications (Onekey primary Solutions) and recommended necessary upgrades and patches
• Validate and verify and ensure data freshness in the application
• Provide daily support with escalated ticket resolution and liaised with business and technical leads
• Identify root causes of recurring problems to implement effective solutions.
• Generate reports on database statistics
• Conducted regression test on Platform
• Worked with QA Engineers to ensure KPIs were met.

IT Support Technician   

January 2017 – May 2019

Tishri Info-Tech

• Built and maintained client websites.
• Removed malware, ransomware and other threats from laptops and desktops
• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Trained clients on how to use custom company solutions

BSc. Industrial Mathematics  2017

University of Benin.