About Promise Umoh:
I am passionate about delivering valuable solutions.
2021 – Terminal Security Clerk
Onne Multipurpose Terminal
International Container Services Inc.
Tracking containers using NAVIS N4 to ensure all containers leaving the terminal have gone through all necessary checks and has been gated out properly
2017 - 2019 Outlet Manager
South-South Regional head office
Over The Top Entertainment Nigeria Limited
Championed the organization's goals by orchestrating the delivery of outstanding customer service, resulting in a 40% increase in customer retention and a 25% boost in sales revenue
Information dissemination down the chain of authority
Cash management and timely shop audit using OPTIMA MULTICHANNEL GAMING SUITE Software
Management of company’s properties within my jurisdiction
Product introduction to staffs and customers
Maintenance of shops statistics
Discover of new marketing strategies
Recommendation of low carder staffs for promotion
2013 – 2017 Restaurant Manager
Climax Bar and Restaurant Limited
Ensuring incoming staff complies with company policy
Training staff to follow restaurant procedures
Maintaining safety and food quality standards
Keeping customers happy and handling complaints
Keeping track of employees’ hours
Recording payroll data
Ordering food, linens, gloves and other supplies while staying within budget limitations
Supervising daily shift operations
Ensuring all end of day cash outs are correctly completed
Coordinating daily front- and back-of-house restaurant operations
Controlling operational costs and identifying ways to cut waste
Appraising staff performance
Interviewing/recruiting new employees
Interacting with guests to get feedback on product quality and service levels
2010 Sand Control (Lower Completions) Intern
Schlumberger Oilfield Services Nigeria Limited, Well Completions
Obtained a good understanding of well completion tools and procedures especially in the area of sand control.
Worked extensively on sand control tools, make up and break up of sand control and lower completions assemblies.
Participated in job preparations in the workshop with minimal assistance, understood and practiced workshop safety during operations.
Carried out Quality Assessment and Quality Control (QAQC) on various sand control (Lower Completion) assemblies.
Bachelor’s Degree (B.Eng.) in Chemical Engineering.
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