Oluwatoke Awoyale

I am result-driven Customer Service and Sales specialist who identifies customer's needs and deliver effective solutions to problems. Commited to provide high-qualitycustomer care resulting in satisfaction, retention and increased sales. Am personable and professionalunder pressure with motivated, enegetic nature.

Company: Palmpay Limited

 Activities engaged in and responsibilities saddled with:

 Customer Service Representative 

 Answer incoming calls and emails to address customer questions, requests and issues.

  Maintain working product knowledge 

  Track interactions in CRM - Record customers interactions in internal system

  Empathize with and prioritize customer needs, escalating issues to internal teams

Bachelor of Science in Microbiology