Oluwapelumi Makanjuola
Services provided: Content Marketers
About Oluwapelumi Makanjuola:
I am a smart, hardworking and creative individual who is excellent at anything she does. I have 3 years experience in customer service, i am ready to work, travel and learn.
my soft skills includes Team-spirit, ability to work with little or no supervision, readiness to learn and up selling and products and services.
Experience
• Addressing customers courteously using suitable methods and problem-solving skills.
• Update and maintain database with accurate customer information and timely data entry.
• Maintain logs and documentation to detail key information regarding incoming and outgoing calls.
• Delivering personalized customer service relating to questions and promptly resolved basic problems on customer accounts
• Assisting with mentoring new employees during and after training.
• Following up with customers regarding product functionality and overall satisfaction.
Education
SCHOOL OF HEALTH INFORMATION MANAGEMENT, LAGOS UNIVERSITY TEACHING HOSPITAL. Idi-araba, Lagos Health information management (October 2016- October 2018)
• Higher National Diploma, Health information management
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