Olatope Adetoro

A Proven Strategic Project Manager with success in managing and delivering Projects within budget, schedule, quality and scope. With multi-sector experience from financial technology, IT Infrastructure deployment, marketing, sales, software development, project management, value-added service business integration, public sector collection and payments ecosystems. Focused on creating long term and profitable recurring revenue relationships through exceptional delivery and service improving lives by solving real problems.

With Solid technical background with understanding of Project Management methodology, Agile Framework and hands-on experience in software development and web technologies. A certified SCRUM Master, trained ISO Internal Auditor and a member of Nigeria Society of Engineers (NSE) with NSE no:23459 and a member of Nigeria Women in Information Technology (NIWIT). 

Xpress Payment Solutions Limited – 23, Oba Akinjobi Street, G.R.A. Ikeja, Lagos state

Group Head, Project Management Office                   September 2021– Till Date

Duties:                     Responsibilities include but not limited to the followings:

• Coordinate Project Managers, internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on time, within the scope, budget and quality.
• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Ensure the delivery of assigned IT projects and programs, within specified criteria of time, scope, cost, and quality using agile methodology.
• Track the progress of the projects and develop reports on progress, milestones, and budget.
• Manage the delivery of assigned project work packages, escalating issues that are beyond set tolerances to the management for resolution.
• Help with the development of quality assurance test plans and participate in testing.
• Participate in all IT Planning and policy development efforts.
• Facilitate the resolution of any issues encountered and escalate to management as needed.
• Assist with quality management for solutions deployment and day-to-day operations.
• Help with the production of weekly, monthly and quarterly project reports.
• Coordinate end users training before delivery of solutions.
• Track project performance, specifically to analyse the successful completion of short and long-term goals.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
• Measure project performance using appropriate systems, tools, and techniques.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Devising cost-effective plans to enable effective project completion.
• Managing risks to avoid delays or reputational damage.
• Ensuring permits and legal papers are secured ahead of the project.
• Train all Project Managers on SCRUM Methodology to build a productive and self-organizing team.
• Introduce Agile framework to the Organization and ensure compliance.
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Stand-ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
• Ensure projects within the portfolio are completed on time, on the scope and with a high degree of customer satisfaction.
• Accountable for maintaining good communication lines for project performance reports periodically to all relevant stakeholders.
• Collaborate with the business team to ensure that all projects in the assigned portfolio receive the required attention.
• Engage C-level stakeholders regularly to ensure that projects are properly prioritized, and blockers escalated.
• Manage the project portfolio of Business team, by continuously reviewing, updating, and optimizing the portfolio to ensure alignment with evolving organizational strategy, goals, and objectives.
• Ensure adherence and compliance to organizational process and industry standards.
• Coach SCRUM team members in Agile frameworks and partake in Project process review and improvement.
• Facilitate internal communication and effective collaboration.
• Ensure deliverables are up to quality standards at the end of each sprint. 
• Advice proactively on projects that will require management intervention and provide feedback to the business team.
• Coordinate elicitation exercises for Client solution requests with various SMEs and stakeholders.

ACHIEVEMENTS: 

1. Delivery of three (3) Enterprise company products within 12 months.
2. Delivery of over ten (10) POS build for the PTSP and VAS business within 12 months
3. 10 Successful NIBSS application and device certification for partners and the company.
4. Implement Enterprise SCRUM/Agile Framework in the organization within one Month to improve Application Development turnaround to 90%
5. Train 120 Staff on SCRUM/Agile Methodology including the management, Infosec, IT Infrastructure, Database, Developers, Sales, Products and Project Teams.

Chams PLC – 8, Louis Solomon Close, Victoria Island, Lagos

SCRUM Master                                                                                    Jan 2021– August 2021

Project Manager (Agile Practice)                                                          May 2018– Dec 2021

Business Analyst/Project Manager                                                        Jan 2017– April 2018

Product Specialist                                                                                 May 2016– Dec 2016 

Business Relationship Manager                                                            August 2013– April 2016

Duties:                     Responsibilities include but not limited to the followings:

• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Stand-ups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning.
• Track burn-down, escalate issues, monitor progress and remove team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Implement Issues Tracking to effectively track impediments against user stories.
• Collaborated with members of the development Teams to develop, maintain and groom Product Backlogs, facilitated Release Planning, Sprint Planning and Retrospective meetings.
• Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents.
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives.
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.
• Liaising between developers and project stakeholders; fostering quality communication between business team.
• Creates and manages project/program resource loading and budget; reconciles budget monthly and communicates risks to relevant stakeholders.
• Collaborate with Product Owner to define project scope, objectives and remove all delivery roadblocks.
• Develop project plans to track performance and progress as well as associated communication documents.
• Collaborate with stakeholders to define project requirements, form project team and identifying project milestones and phases.
• Monitor project progress by creating task, tracking activity, resolving problems, publishing progress reports, recommending actions and communicating all relevant stakeholders.
• Effectively communicate project expectations to stakeholders in a timely and clear fashion within defined timeframe.
• Estimate and train resources needed to achieve project goals and objectives.
• Implement effective stakeholder engagement and communications strategy.
• Submit weekly and monthly progress / status reports of all projects to all relevant stakeholders.
• Define, monitor and achieve quarterly product roadmap according to set KPI.
• Define the business requirements for new features and experiments, launch in minimum viable product (MVP) mode for early customers to provide feedback for future product development.
• Ensure the goals of the product development cycle are met, develop process for each function, test releases and ensure is met before launch.
• Analyze project risks, financial implications, cost verses benefit analysis, business value, business realization expectations and strategy.
• Document lesson learnt on the project and archive them accordingly.

ACHIEVEMENT: 

1. Utilized Agile Scrum practices to help the product development team increase their velocity by 63% within the 6 months of Agile adoption.
2. Biometrics & Identity Management Solutions at the State and Federal Government level working with top institutions and agencies such as CBN, NIBSS and Bank of Agriculture across different states in Nigeria.
3. Product development: E-voting Solution and Verification Solution developed.

ETSYSTEM SOLUTIONS                                                                 Jan 2010 – July 2013

Head of Operations -                                                   

Duties: Responsibilities include but not limited to the followings:

• Document the operational activity and implement the work flow for all engineers.
• Setting SLA with Clients and ensure issues are resolved within Set SLA and according to engineer set KPI.
• Interact with customers to provide information in response to inquiries about our services and products.
• Project & Sales management i.e. client relationship management and project documentations.
• Other tasks as assigned by the Chief Operating Officer. 

ACHIEVEMENT:

Coordinate the maintenance of Mast at 10 banks with lean resources.

OCEANIC BANK INTERNATIONAL PLC                                      Feb. 2005 – Dec 2009 

Duties:                     Responsibilities include but not limited to the followings:

Head, IT Branch Coordination Unit

• Document the operational activity of all IT processes and departmental activities, design an operational work-flow for all Branch and Regional IT officers to use for support to avoid service down time.
• Improved process efficiency
• Monitor/escalate incidents as per SLA to vendors and training of all branch IT officers on all IT process to reduce downtime. Taking inventory of all IT equipment, Installation & Configuration of systems.
• Handling and processing of incident and using Servicedesk Software-MAXIMO to document issues and give feedback to users via phone and e-mail and ensure the problem is resolved timely.

Head, IT Repair Center

• Design the work-flow for operational activities at the repair center to improve turn-around time.
• Component level Repairs, Servicing and Maintenance of all IT equipment nation-wide and liaising with vendors.

Head, IT Admin & Logistic

• Procurement of all IT accessories and equipment.
• Archiving of resources, documentation, and creation of forms for support.
• Making new equipment request, monitor spares availability and making part order and distribution.

Field Support Officer

• IT support for all staff bank-wide and LAN structured cabling for new branches.
• Windows OS Installations & Support.
• Documentation of IT process

ACHIEVEMENT: 

1. Set-up a standard repair center and helpdesk for the Bank to reduce cost on repairs of all IT equipment.
2. Design, hire, train and deploy Branch IT officers and Regional IT officers to all the 100 branches of Oceanic Bank.
3. Support all the Branch IT/ Regional officers remotely to reduce downtime.
4. Set-up the IT helpdesk and train staff for online/ remote support

TOTAL Nigeria PLC, Abuja District Office, Abuja.                               Sept 2001- Oct 2002

N.Y.S.C.

Duties:                     Responsibilities include but not limited to the followings:

• Collating all assets in the region using MP5i software and managing the asset inventory of the district.

• European Business University (EBU), Luxembourg                                                        In-View

Project Management (CAMP)                                                                                        

• European Business University (EBU), Luxembourg                                                        Aug 2022

Fundamentals Of Blockchain Technology                                                                       

• Ladoke Akintola University of Technology, Ogbomoso                                              2015- 2020

M.Tech Computer Engineering  

• Ladoke Akintola University of Technology, Ogbomoso.                                             2007-2009         M.Tech Information Technology
• Ladoke Akintola University of Technology, Ogbomoso.                                             1996-2001

B.Tech. Computer Engineering