
Olamiwale Awolusi
Customer Service / Support
About Olamiwale Awolusi:
My name is Awolusi olamiwale oluwaseun ,a customer experience expert and also an operation expert, have been opportune to work in different companies and i have gathered maximum experiences for the past 11years.
Experience
Being the first point of contact to existing and prospective agents by solving their problems and proffering solutions where necessary. Analyze data, making sure the most efficient sales method is adopted. Ensuring that all agents are properly profiled before account is created. Verifying agents KYC by working closely with the Payment Team. Ensuring physical inspection to Agent’s shop and ensuring proximity to the nearest existing Agent. Creating Agents account and ensuring is fully active. Updating the proper profile of already existing agents as well as ensuring the newly on boarded agents are on boarded agents are well profiled. Plan and coordinate an organization’s workforce to best use employees’ talents Link an organization’s management with its employees Plan and oversee employee benefit programs Coordinate and supervise the work of specialists and support staff Oversee an organization’s recruitment, interview, selection, and hiring processes Handle staffing issues, such as mediating disputes and directing disciplinary procedures High intelligence and problem solving skills.
Education
Ond. Lagos state Polytechnic Accounting (Ikorodu Lagos state) 2008 Hnd. Lagos state Polytechnic Accounting (Ikorodu Lagos state) 2012 SSCE. Ilupeju College Ilupeju, (Lagos state). 2005
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