Oji Chukwunwike Isaac m. HATMAN. NIHOTOUR, E.D Hospitality MGT
Tourism / Travel / Hospitality
Services offered
Who are we?
OIC Partners is a hospitality consultancy with a difference. We’re not just here to advise; we’re here to transform, innovate, and elevate. Led by Oji Isaac, our Lead Partner and COO , we specialize in high-end and luxury hospitality management, working with hotels, restaurants, and resorts to sharpen operations, boost revenue, and craft unforgettable guest experiences.
We are experts in consumer behavior and market trends; because in this industry, understanding what guests want (even before they do) is the key to staying ahead. We don’t follow trends; we predict, adapt, and leverage them to create data-driven strategies that maximize profitability and customer loyalty.
To ensure exceptional solutions We collaborate with top experts across every essential field—
- branding,
- HR
- operations,
- finance,
- culinary arts,
- guest services,
- ICT, and more
We deliver tailored solutions that work through expert execution, and results that speak for themselves.
This is hospitality done right. This is OIC Partners.
Experience
Hospitality Operations Strategist | Co-Founder, OIC Partners | Guest Experience Architect | Oracle Opera Certified | Member, HMC Africa & HATMAN
Hospitality is more than a profession to me. It’s an instinct, a calling, and a craft I’ve honed through years of immersive leadership, service innovation, and relentless passion for people. I am the Co-Founder of OIC Partners, a hospitality consulting firm redefining the standards of guest experience and operational excellence across Africa’s growing hospitality landscape.
Previously, I served as the Group Head of Operations at 355 Group, where I provided strategic oversight to five dynamic outlets—including restaurants, a boutique hotel, and a social house—across Lagos, Abuja, and Ghana. My role centered on aligning operations with brand vision, maximizing performance indicators like ADR and RevPAR, optimizing cost structures, monitoring their cash flow, spending habit and driving guest loyalty through innovation and team empowerment.
Over the years, I’ve built a reputation for blending luxury hospitality with technology-driven efficiency. From menu engineering and service recovery to training systems and preventive maintenance, I specialize in transforming routine operations into intentional, guest-centered experiences. I hold an Opera Certification from Oracle Hospitality Systems and bring hands-on proficiency in systems like Hotelman, Bento Africa, SAGE 50, Symphony, QuickBooks, Cranesoft, wincloud, Lupia, among others.
I am also an active member of Hotel Managers Conference Africa (HMC) and the Hospitality and Tourism Management Association of Nigeria (HATMAN), and I’ve received leadership training from the prestigious National Institute of Hospitality and Tourism (NIHOTOUR).
Let’s connect if you're building bold guest experiences, or simply want to talk hospitality at its finest. At the core of hospitality is its people. My goal is simple: deliver unforgettable hospitality, one detail at a time.
Education
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