
Obinna Eneremadu
Customer Service / Support
About Obinna Eneremadu:
Award-winning sales, stock management and administrative professional with 10+ years’ experience in developing and implementing successful strategies, driving profits, increasing market shares and deepening customer growth. Tenacious in securing new clients, forging deep relationships and consolidating market-leading positions:
· Ranked #1 Sales Professional in 2015 and 2016 with over 9% growth in annual sales.
· Managed a 5-member cross-functional (product, engineering, sales, support) team and coordinated with business partners toward the successful launch of new products.
Experience
MG Nigeria Limited, Port Harcourt, Rivers State Apr 2018 - Present
Sales Support Officer
· Accelerate preparation and presentation of quotations, doubling new customer pipeline.
· Implement sales order and streamline daily delivery plans with Sales Team.
· Created a performance assessment template, achieving an 80% reduction in the preparation time of standard client delivery service.
· Maintain constant communication with the sales team for regular updates and prompt documentation by CRM team with zero delay time.
· Launch new clients acquisition campaign to drive revenue growth above 5% per month
· Sustain effective communication and ongoing work relations with Stores, Credit Control, Maintenance, Customer Service Departments, Engineers and others, and expedite weekly reporting.
Education
Federal Polytechnic Nekede, Imo State, Nigeria
HND, Public Administration
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