Nwankwo Martina

Highly motivated and results-oriented professional with over 2 years of experience in delivering exceptional customer support and managing complex logistics in remote environments. Ability to maintain high customer satisfaction rates, efficiently resolve inquiries , and expertly manage multiple tasks. Seeking to leverage strong organizational skills, keen attention to detail, and Passionate about contributing to a globally distributed team and committed to continuous improvement.

My experience as a Customer Service Representative involved engaging with clients professionally across phone, email, and live chat, as well as logging client information into CRM systems. I am adept at maintaining meticulous records and ensuring a smooth flow of information.

 My skills in organization and planning, including multitasking in fast-paced remote settings, would allow me to efficiently manage appointments, inquiries, and general office support.

I possess superb phone manners, clear articulation, and professional written correspondence, which are essential for creating a positive first impression for your clients and visitors. My problem-solving skills, coupled with empathy and efficiency, enable me to effectively address concerns and provide excellent support.

Bachelor degree in communications