Nathaniel Echiye

SENIOR KEY ACCOUNT MANAGER (NORTH) Apr 2023 ‐ Current
NowNow Digital System
Manage the Key Accounts Merchants, Aggregators in the northwest
region.
Managed the BDEs in Kano and Jigawa State.
Engaged clients to develop relationships and educate prospects of the
company's value proposition.
Review, develop and test market strategies to attract clients and grow
business revenue. Increased company revenue through staggered
payment plans, discounts, and referral programs to boost sales.
Restored satisfaction by quickly resolving customer complaints with
acknowledgment and tactful communication.
Conduct regular training and coaching to help sales personnel build and
develop strong selling skills.
HEAD OF SALES (NORTH) Oct 2022 ‐ Mar 2023
ANYALOKO NIGERIA LTD
Managed the activities of all the sales supervisors and agent to Make
sure set targets were achieved in my region.
Analyzing daily, weekly, and monthly reports to monitor market trends,
competitors' activities and customers' needs
Oversaw financial activities to contribute to the development,
administration, and monitoring of the region budget.
Developed and implemented programs and strategic initiatives and
analyzed and evaluated goals and objectives to improve performance
and achieve desired results.
Resolved problems, provided open communication, and recommended
discipline and terminations. Monitored and adjusted staff schedules
based on changing operational demand.
SENIOR SALES ACTIVATION LEAD (TEAM LEAD) Mar 2021 ‐ Sep 2022
PAYFASTA(KOBO360)
Controlled 7 Northern states: Kano, Katsina, Jigawa, Gombe, Bauchi,
Zamfara, and Sokoto
Supervising Payfasta card sales operations to On-boarded Truck Owners
and Vendors in seven (5)Northern states - Kano, Kaduna, Jigawa,
Gombe, Bauchi,
New Product development and Partnering with other units in Kobo360 in
ensuring exceptional team work in line with Fintech Compliance.
Ensured Payfasta Cards availability in channel was always greater than
95% and provided weekly product availability reports of all visited routes
during call cycles.
Oversaw 100% of operation from strategy design/execution, service
delivery, go-to-market/business planning, business development and key

account management.
Developed and maintained a professional network with customers, key
stakeholders, and industry experts including regulatory and other bodies
in the industry
Increased customer retention by devising feedback mechanism and
nurturing quality relationship with our customers.
Ensuring repayment on card within 30-40days cycle before renewal or
fresh collection.
RELIEF CASH CENTRE DEPUTY MANAGER (NORTH WEST 2) Sep 2018 ‐
Feb 2021
UNION BANK PLC
Cash Inventory Management through maintaining optimal cash levels,
managing inventory and ordering.
Cash Processing through supervising cash handling, s, sorting and
counting by the Cash Processing Officer.
Compliance by adhering to regulatory requirements, internal policies and
security protocols.
Inter Bank Transactions through Cash Swap
Cash deposit to Central Bank of Nigeria deposits on behalf of the entire
branches in North West 2 as the Bank's representative to Central Bank of
Nigeria
Prepare daily, weekly, monthly and quarterly reports to Head Cash
Management and ATM Cluster, Cash-In-Transit Logistics, Trans-Tracking
of bullion vans and Scheduling Pickups and Drop-offs
RETAIL BANKING ASST. MANAGER Jul 2015 ‐ Aug 2018
UNION BANK PLC
Training and Development of Direct Sales Agents to ensure they are
knowledgeable about the bank's products and services.
Performance Monitoring by tracking and analyzing branch performance
metrics base on sales and customer's satisfaction.
Team lead strategizing POS Merchant on-boarding, retail value
proposition, and channel management.
Maintain high customers' satisfaction standard to meet or exceed
targets.
Resolve customers complains and concerns.
Provided regular reports to Senior Management.
BUSINESS DEVELOPMENT EXECUTIVE Jan 2012 ‐ Jun 2015
UNION BANK PLC
Identified and pursue new business opportunities, clients and
relationships.
Build and maintain relationships with existing and potential customers.
Promote Banking products and services (loans, deposit mobilization,
debit and credit cards).
Leveraged diverse strategies to promote key products resulting in 90%
increase in sales over monthly target.
Reviewed and implemented points from CBN, NDIC regulators and
internal audits to improve control and customer service standards.
Maintained high customer satisfaction standards to meet or exceed
targets and boosted Sales Team productivity by offering skilled
administrative assistance and client support.

Masters in Business Administration (MBA)….BAYERO UNIVERSITY KANO 2010.

B.Sc Business Administration…Bayero University Kano 2006