Muhammed Maina

ICT Facilitator, ICT Officer and Data Analyst

Technology / Internet

Maiduguri, ميدغري

About Muhammed Maina:

With greatest interest, I submit to you the enclosed Curriculum Vitae in the hopes of securing a role with your company. As a graduate of Information Technology and Computer Engineering fields at the Informatics institute Kazaure and University of Maiduguri with an increasingly extensive knowledge of diverse IT systems and implementations, complemented by my superior team collaboration and project management abilities, I feel confident that I would significantly benefit your organization as your next Staff

My background has prepared me to excel in an IT capacity, enabling me to accumulate hands-on experience in technical system operations and user support. With a solid foundation in a variety of technological systems and platforms, my technical and leadership abilities, coupled with my adaptability and interpersonal skills, position I ready to thrive in this challenging and energizing field. Additionally, my demonstrated talents in project life cycle coordination will allow me to become an immediate asset to your team.

Highlights of my background include:

Demonstrating a keen aptitude for technology programs and solutions; participating in comprehensive educational program to achieve my Bachelor’s degree in Computer Engineering.

Achieving extensive knowledge in equipment operation, application prototypes, website/Vsat maintenance, systems support, and logistical oversight to facilitate organizational success.

Proficiency in Microsoft Office Suite, MS Project, and a range of additional programs and tools (please see CV for full list); comfortable on both Mac and PC and Linux platforms.

Utilizing polished organizational, analytical, problem-solving, and team-building talents to propel projects and teams to peak results.

With my academic-based experience in basic IT functionalities, coupled with my enthusiasm and dedication to achieving success, I believe I could speedily surpass your expectations in an IT capacity. I look forward to discussing this opportunity with you in further detail. Thank you for your consideration.

Yours sincerely

Muhammed Maina

Experience

MEAL INTERN/ ICT HUB FACILITATOR

FUTURE RESILIANCE AND DEVELOPMENT (FRAD) FOUNDATION 12/2023 to DATE

Provide support to the MEAL team in the following areas: 1) Monitoring & Evaluation:

Support the SMS regional representatives and the monitoring, evaluation, accountability, and learning (MEAL)/Knowledge Management (KM) team to document good practices identified in the SUN countries.
Under the guidance of the supervisor, engage with networks and partners on documenting emerging good practices on nutrition
Assist in the provision of guidance on the use of the KM resources to the SMS staff and external stakeholders.
Maintain and improve the internal library/database for tracking good practices under oversight of supervisor
Support research on knowledge management uptake and use. This will include analyzing how previously identified, documented and disseminated good practices are applied by countries.
Support the preparation of relevant MEAL products as required.

COMPLAIN AND FEEDBACK RESPONSE MECHANISM OFFICER (CFRM)

FALMAL HOPE INITIATIVE (FAMHI) 2/2022 – 12/2023

Developing clear procedures, channels, and formats for submitting feedback or complaints, such as hotlines, suggestion boxes, complaint forms, or community meetings.
Establish mechanisms for recording, tracking, and responding to complaints in a systematic and timely manner to ensure accountability and transparency in the resolution process.
Ensure confidentiality and sensitivity in handling complaints
Uphold the principles of confidentiality and sensitivity when handling complaints to protect the privacy and dignity of complainants.
Establish safeguards and protocols to maintain the confidentiality of complainant’s identities and sensitive information throughout the complaint-handling process.
Ensure that all staff members involved in handling complaints receive training on confidentiality protocols and adhere to ethical standards of conduct.

COMMUNITY LIASON OFFICER/ ICT HUB FACILITATOR 02/2021 – 02/2022

PEACE AMBASSADORS CENTER FOR HUMANITARIAN AID AND EMPOWERMENT (PACHE) & UNMAS

Making presentations to schools and community groups about explosive device prevention, awareness, or other topics related to the mission
Coordinating public safety efforts for large events such as concerts or sporting events
Performing clerical duties such as filing reports, updating databases, and typing correspondence

ICT OFFICER/ MONITORING EVALUATION OFFICER 02/2020 – 02/2021

NETWORK OF CIVIL SOCIETY ORGANIZATION BORNO (NECSOB)

Participate in the relevant data and information management team and activities.
Contribute to the design and implement data strategies and systems.
Assist the data team and others communicate the status, value, and importance of data.
Support the collection, storage, management and protection of data in the region/country

ICT ASSISTANT / PROTECTION MONITOR 02/2019 – 02/2020

GISCOR

Installing and configuring hardware and software components to ensure usability.
Troubleshooting hardware and software issues.
Upgrading the entire system to enable compatible software on all computers.

SECRETARY /INSTRUCTOR/ IT/VSAT TECHNICIAN 09/2016 – 02/2019

YAYSIB COMPUTER ACADEMY M/GURI, BORNO STATE

Computer hardware and software maintenance
Identifying and troubleshooting problems.
IT Support and Help desk.
Resolving network and connectivity issues and managing workstations

ASSISTANT MANAGER 2/2015 – 8/2016 DWIL COMPUTER INSTITUTE

Respond to employee concerns and work with leadership and departments to resolve each.
Document personnel issues and collaborated with department head on resolutions.
Oversaw inventory counts and resolved discrepancies.
Completed quarterly inventory counts and logged details into computer system.