Moshood AHMED

Software Quality Assurance Engineer      

The Bulb Africa – Lagos, Nigeria

January 2022 - Present

• Strengthened the usability of over 10 web-based applications by Collaborating with software development engineers to understand their features and architecture and carrying out QA testing with 100% efficiency.
• Improved software user experience by 50% by reviewing over 100 user interfaces for functionality and adherence to design guidelines.
• Reduced customer support workload by 40% by creating and automating software test cases to identify, document, and report bugs for a fix.
• Resolved defects within large data volume at the earliest point by assisting the Lead QA tester with preparing a fully functioning framework, running 1500+ regression tests nightly.

Software Tester | IT Support      

New Estate Baptist School – Lagos, Nigeria

September 2019 - January 2022.                          

• Increased the school portal functionality for 400+ users by persistently testing and reporting bugs to the developers for a fix.
• Tripled the productivity of 35 teachers by organizing workshops on the daily usage of the school IT systems. 
• Acted in alignment with user needs and system functionality to contribute to organizational policy acceptance.
• Increased staff engagement in the Learning Management System by 70%.
• Identified problematic areas In the IT department and implemented strategic solutions in time.

B.Tech. 

Industrial Technology and Education

Federal University of Technology Minna – Niger, Nigeria

July 2011 – October 2016.