Moshood AHMED

Solution-focused Software Quality assurance Engineer with experience in the complete Software Development life cycle. Expertise in developing and executing test cases and software improvement methodologies to offer quick corrective actions and save business expenses.

Software Quality Assurance Engineer      

The Bulb Africa – Lagos, Nigeria

January 2022 - Present

• Strengthened the usability of over 10 web-based applications by Collaborating with software development engineers to understand their features and architecture and carrying out QA testing with 100% efficiency.
• Improved software user experience by 50% by reviewing over 100 user interfaces for functionality and adherence to design guidelines.
• Reduced customer support workload by 40% by creating and automating software test cases to identify, document, and report bugs for a fix.
• Resolved defects within large data volume at the earliest point by assisting the Lead QA tester with preparing a fully functioning framework, running 1500+ regression tests nightly.

Software Tester | IT Support      

New Estate Baptist School – Lagos, Nigeria

September 2019 - January 2022.                          

• Increased the school portal functionality for 400+ users by persistently testing and reporting bugs to the developers for a fix.
• Tripled the productivity of 35 teachers by organizing workshops on the daily usage of the school IT systems. 
• Acted in alignment with user needs and system functionality to contribute to organizational policy acceptance.
• Increased staff engagement in the Learning Management System by 70%.
• Identified problematic areas In the IT department and implemented strategic solutions in time.

B.Tech. 

Industrial Technology and Education

Federal University of Technology Minna – Niger, Nigeria

July 2011 – October 2016.