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Mohammed Adamu Adam

Mohammed Adamu Adam

Call Agent Care

Telecommunications

Damagum, Fune

Social

About Mohammed Adamu Adam:

As a call agent, i have excellent communication and interpersonal skills to effectively interact with customers over the phone. Active listening is crucial in understanding customer concerns and providing appropriate solutions or guidance. Additionally, you should be patient, empathetic, and have the ability to remain calm and professional, even in challenging situations.

Experience

  • Ability to work independently with corresponded to details 
  • Excellent oral and written correspondence with an exceptional attention to detail 
  • Ability to work in a fast-paced environment to set deadlines 
  • Ability to work independently and strong sense of responsibility
  • Geographic Information System Management and Application
  • Project Management, Procurement, Strategic Planning/Implementation
  • Ability to work under pressure, insecure environments and emergency context
  • Management Reporting, Resource Allocation, Market Research, Competitive Analysis, Negotiations 

Education

2010                                          Primary School Leaving Certificate

2016                                          Senior Secondary Certificate

2019                                          Diploma in Computer Science

  • 30th September, 2020               Certificate in HTML 5 Application Development
  • 30th September, 2020               Certificate in 02. Access Information Online
  • 25th July, 2021                             Certificate in Transforming Nigerian Youth Program

Young Africa Works under Mastercard Foundation 

  • 1st June, 2022                               Certificate Strategies for Personal Growth and Dev.

Young African Leaders Initiative Certificate 

  • 30th Sept. 2020                            Certificate in 03. Communicate Online 

African Development Bank Group

  • 9th October, 2021                       Certificate in Cybersecurity Awareness Series

University of Technology Malaysia 

2nd October, 2020                 Certificate in 01. Work with Computer 

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