MMESOMA ALAGBOSO
Customer Service / Support
Services offered
I help customers by answering their questions, solving problems, and making sure they have a positive experience. Along with customer service, I also support sales by recommending products, guiding customers to the best options, and building trust that leads to repeat business.
Experience
Experienced professional with a solid background in sales, customer service, and administrative support. Over the years, contributed to business growth by delivering excellent customer experiences, handling inquiries, and resolving issues with efficiency and professionalism. Skilled in building and maintaining client relationships, managing schedules, organizing records, and supporting daily operations to ensure smooth workflow. Adept at multitasking, maintaining confidentiality, and paying close attention to details while meeting organizational goals.
Education
Higher National Diploma (HND) in Mass Communication – Federal Polytechnic Oko.
Gained strong foundation in media studies, communication strategies, and audience engagement. Developed practical skills in broadcasting, public relations, and content creation, with hands-on experience through internship at Flo 94.9 FM.
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