
Mitchell Young
Customer Service / Support
About Mitchell Young:
i'm flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative
Experience
An organized Virtual Assistant focused on improving accuracy and efficiency by maintaining and developing administrative and procedural processes. A highly motivated and communicative individual with excellent data entry, time management, and customer service skills. Experienced in providing quality administrative support to clients for the past four years.
Energetic and optimistic customer service representative with over 3 years of professional experience assisting customers in solving complex issues. Helped reduce First Response Time by 20% within the first quarter of employment.
Education
University of Jos.
Diploma in mass communication
Graduated in 2017
National open university of Nigeria.
Bsc.in Development studies ( currently )
Additional activities.
2022- certificate in international human resource management .( Osa first college)
2021---Fundamentals of human resources(Alison).
2021-- Graphics designing ( Grand field, jos)
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