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mitchel morgan

mitchel morgan

Customer care representative
Lagos, Lagos

Social


About mitchel morgan:

A goal getter, self motivated and target oriented individual with unique ability to adapt easily to novel and challenging situation. A person with good sense of human relation, Transparent, Loyal, Integrity, Creative, Social, Good team player and one who constantly strives for excellence.

 

Experience

• Manage large amount of incoming calls.
• Greet customers warmly and ascertain problem or reason for  calling.
• Collection complains from client and giving them feedbacks.
• Keep records of customer interactions, process customer  accounts and files documents.
• Give out loans to customers and remind them of the due date.
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Education

• Relationship management skills
• Customer Orientation
• Planning and Organizing
• Time management skill
• Safety and Health Compliance
• Intermediate Microsoft Office Skill-set
• Mobile Application Support
• Intermediate Data Analysis Skill-Set

 

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