Margaret Umahaba

I have worked as a contact center representative and have developed impeccable customer care experience, phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives. 

My duties included resolving customers' complaints and inquiries via Telephone and ensuring they are satisfied.

I have also worked as a business development executive and am involved in bringing new sales and business to the organization. I currently work as a Customer experience analyst with Pagatech. customer has always been part of me and I hope to bring this experience and more to your organization if given the opportunity.

I have worked as a contact center representative and have developed impeccable customer care experience, phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and objectives. 

My duties included resolving customers' complaints and inquiries via Telephone and ensuring they are satisfied.

I have also worked as a business development executive and am involved in bringing new sales and business to the organization. I currently work as a Customer experience analyst with Pagatch. customer has always been part of me and I hope to bring this experience and more to your organization if given the opportunity.

M.ED Science education. National open university. ( In view).

B.ED Biology Education. University of Jos. (2014)