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Manasseh Aliyu

Manasseh Aliyu

Customer Service Specialist

Customer Service / Support

Abuja, Municipal Area Council

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About Manasseh Aliyu:

I am a very detail-oriented customer support and sales specialist with over 2 years of administrative experience. Diplomatic, personable, and adept at managing sensitive situations.  I am a trained leader with an acute mindset on analysis. Looking forward to deploying my skills and experience in optimizing performance.

Experience

Customer Support Specialist

  • Interacts with customers via telephone, email, online chat, or in-person to provide support and information on an assigned product or service.
  • Ensures that appropriate actions are taken to resolve customers' problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward them to the appropriate staff.
  • Performs other related duties as assigned.

 

Education

BSc (ED) Agricultural Science at Ibrahim Badamasi Babangida University Lapai, Niger State.

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