About Manasseh Aliyu:
I am a very detail-oriented customer support and sales specialist with over 2 years of administrative experience. Diplomatic, personable, and adept at managing sensitive situations. I am a trained leader with an acute mindset on analysis. Looking forward to deploying my skills and experience in optimizing performance.
Experience
Customer Support Specialist
- Interacts with customers via telephone, email, online chat, or in-person to provide support and information on an assigned product or service.
- Ensures that appropriate actions are taken to resolve customers' problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward them to the appropriate staff.
- Performs other related duties as assigned.
Education
BSc (ED) Agricultural Science at Ibrahim Badamasi Babangida University Lapai, Niger State.
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