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José ADOGO

José ADOGO

Telemarketing, E-Commerce Management

Customer Service / Support

Shagamu, Shagamu

Social

About José ADOGO:

I'm a native French speaker and since I graduated from university with my master’s degree in English, I have been offering professional customer support in French and English. I have performed inbound and outbound calls for many companies.

Experience

  • Main Freelance Experience – Upwork
  • 100+ projects completed (since 2013)
  • Industries: Transportation, Human Resources, Training, IT, SaaS, Events
  • Types of projects:
    • Cold calling & teleprospecting (FR / EN)
    • Lead qualification & CRM updates
    • Sales appointment setting
    • Transcription & subtitling
    • Document and video translation
    • Bilingual administrative assistance
    • Clients based in: France, Canada, United Kingdom, United States, Switzerland
    • Sample missions:
    • B2B cold caller for a Canadian pharmaceutical company
    • Bilingual appointment setter for a U.S. transportation company
    • B2B cold caller for a Vietnamese beauty & cosmetics company
    • B2B cold caller for a French SaaS startup
    • Interview transcriber & translator (FR/EN)
    • Virtual assistant for an HR consultancy in the UK

Education

  • Master’s Degree in English
  • CAVILAM Certificate in Teaching French as a Foreign Language (FLE)

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