Itunuoluwa Sonde

As a friendly customer support agent with 3+ years of experience, I've had the pleasure of turning customer service into customer happiness. With a warm and genuine approach, I thrive on creating positive interactions and solving issues effectively. My communication skills, both verbal and written, are accompanied by a smile, ensuring every customer leaves with a satisfied heart. I'm no stranger to the tools and technology that make support seamless. I'm eager to bring my passion for delighting customers to a team that values that as much as I do.

Federal Medical Centre, Ogun State - Nurse Assistant 2023 - PRESENT 

● I assist in setting up medical equipment and sometimes help with medical procedures.

 ● I provide basic information and advice to patients.

 ● I care for patients on a daily basis. 

Scentsorial.ng, Ogun State - Digital Marketing 2022- PRESENT 

● Executed digital marketing strategies, to emphasize effective communication to engage target audiences and drive conversions 

● Collaborated with cross-functional teams, showcasing strong teamwork and a customer-focused approach in campaign planning and execution. 

Vkidz Montessori School, Ogun State - School Administrator 2020- 2023 

● I oversaw Administrative tasks in the school. 

● I was tasked with providing proper allocation of budget allocation for the school.

 ● I ensured curriculum standardization

Olabisi Onabanjo University - Pharmacology 2017 - 2022