
Isaac Brown
Customer Service / Support
About Isaac Brown:
Passionate and motivated tech enthusiast, with years of experience in building projects. Looking for an opportunity to work in a position that encourages me to combine my technical and nontechnical skills towards building profitable solutions by being an active team player and lifelong learner and being part of an environment where learning, career development, and variety are integral to everything they do.
Experience
Azure Cloud Engineer / DevOps / Oracle FDE
Feb 2019 – Till date
Computer Information System – Lagos Nigeria
I work with the project teams to migrate legacy applications to the cloud platform. Manage cloud infrastructure from the Azure portal, Azure Backup, Recovery and Virtual Networking (VPN and Gateway), Virtual Machine Configuration and Deployment, PowerShell or the CLI. Assist the team with reporting on current infrastructure status and planning for future usage. And responsible for designing, implementing, maintaining Microsoft Azure cloud infrastructure and services for an organization. Finally, making that the cloud environment is secure, stable, and scalable to meet the organization's needs. Below are some of the key roles and responsibilities I carried out:
- Design and deploy Azure infrastructure
- Implement security controls
- Perform the system changes adhered to organizational policies
- Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance
- A good knowledge of Solaris Operating System
- Knowledge of Oracle Linus.
- Optimize Azure performance
- Troubleshoot Azure issues
- Manage Azure resources
- Automate Azure deployments
- Collaborate with other teams
- Stay up-to-date with Azure technology
Solutions Architect
September 2018 – January 2019
Afrik Connect – Lagos, Nigeria
Project done, able to administer identity resources in Azure cloud such as managing Azure active directory identities, managing and setup subscriptions and RBAC, managing governance via Azure policy, managing Azure resources by Using the Azure portal, managing Azure resources by Using Azure PowerShell, managing Azure resources by Using Azure CLI, implement virtual networking, implement Azure container instances, set-up and manage Azure storage, Implement Monitoring, deployment of automation DevOps works.
I.T Support & Linux Administrator
November 2017 – August 2018
Connect Marketing – Lagos, Nigeria
My duty with this organization was to provide support, monitor and maintains the company computer systems, install, and configure hardware and software, and solve technical issues as they arise
- Consulting with IT managers and other departments as required.
- Providing IT assistance to staff and customers.
- Training end-users on hardware functionality and software programs.
- Resolving logged errors in a timely manner.
- In-depth knowledge of hardware and software.
- Up-to-date knowledge of IT and software trends.
- Strong customer service ethos.
- The ability to work well with people from all backgrounds.
- Strong communications skills.
- Excellent organizational skills.
- The support installation and maintenance activities for desktop, printers, plotters, notebooks and servers
- Perform set up and test desktop computer peripherals
- Perform the system changes adhered to organizational policies
- Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance
- Maintain technical documentation in association with other functional departments.
Education
Cross river state university of technology – BS.c, computer science in 2016
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